Human-led answer engine audit

Is your product the answer AI recommends?

We test the buying questions your customers actually ask ChatGPT, Gemini, Claude and other answer engines — then show you where your product stops being found, understood, trusted or chosen, and what to change first.

  • One buying question
  • Experienced human interpretation
  • No vague AI visibility score

Independent example audit

Captured · 18 AUG 2026 · UK
Gaming keyboards · UK

Only 1 of 4 recommendation lists included the tested brand.

1/ 4

“What are the best gaming keyboard brands to consider?”

CChatGPTAbsent · Wooting overall
GGeminiAbsent · Wooting overall
CClaude10th · Razer overall
GGrokAbsent · Wooting overall

Selected overallWooting 3 / 4

Razer 1 / 4

The brand is anonymised here. This was independent research, not commissioned client work.

01 / THE SHIFT

A strong brand can still have products AI leaves off the shortlist.

When customers ask AI what to buy, the answer is often a shortlist — and a simple reason for every product or brand on it.

What does AI believe your product is the best choice for?

THE SIMPLE VERSION

One question in.
One clear action out.

1

You give us a buying question

Something a real customer asks before choosing.

2

We test what AI recommends

Across relevant engines, sources and competitors.

3

You get the first action to test

Human-reviewed, specific and commercially useful.

An abstract visual showing one question branching through evidence and resolving into one clear decision
Question → evidence → pattern → action

02 / WHAT YOU LEARN

Found → Understood →
Trusted → Chosen.

01 · FOUND

Can you enter the candidate set?

We check crawlability, indexability, headings, semantic structure, internal links and the product and category language that helps important information get found.

02 · UNDERSTOOD

Is the product clear?

We test whether engines understand what it is, who it is for and when it should be considered — across descriptions, use cases, constraints, schema and external sources.

03 · TRUSTED

Can the claims be checked?

We review independent comparisons, customer proof, expert references, original evidence, trust signals, and unsupported or contradictory claims.

04 · CHOSEN

Does it survive comparison?

We examine recommendation visibility, competitor positioning, objections, buying criteria, trade-offs and why another product may be easier to recommend.

Technical SEO foundations matter. They can help a product be found and understood, but they do not by themselves make it the recommendation.

03 / TECHNICAL & AI READINESS

Technical foundations get you into the game. They do not make you the recommendation.

The audit checks whether your website and product information can be reliably discovered and interpreted, then reviews those technical foundations alongside the recommendation evidence.

04 / EXAMPLE FINDING · INDEPENDENT RESEARCH

The pattern pointed beyond awareness. Category ownership was the bigger gap.

The anonymised brand was understood for enthusiast customisation. Competitors owned simpler, easier-to-repeat reasons to recommend.

Observed evidence
WootingCompetitive performance3 / 4
RazerMainstream all-rounder1 / 4
Audited brandEnthusiast customisation1 / 4

Human interpretation

Which buying question should this product legitimately be the best answer to?

The buyer can finish early research before this product is seriously considered. The first action is to own a narrower, defensible decision category: customisable high-performance gaming keyboards, supported by independent comparisons and evidence that directly addresses software and value objections.

Directional snapshot. AI outputs vary by model, market, wording, date and user context.

05 / HOW IT WORKS

Step by step.
From question to decision.

  1. 01

    Define the questions

    Select 5–10 customer decisions that matter commercially.

    Question set
  2. 02

    Test the market

    Run consistent buyer questions and capture outputs, market, date and source patterns.

    Evidence pack
  3. 03

    Check readiness

    Review whether the website and product data can be reliably found and interpreted.

    Technical check
  4. 04

    Interpret the pattern

    Separate one-off variation from recurring narratives, objections and evidence gaps.

    Human diagnosis
  5. 05

    Decide what changes

    Prioritise the smallest, highest-value positioning, evidence, comparison or technical actions.

    Action plan

HUMAN REVIEW

Human-led means a human actually reviews it.

Daniel Johnson

Founding Partner, We Scale Startups

Every mini-scan and paid audit is personally reviewed and interpreted by Daniel. Technology helps gather and organise the evidence; the diagnosis, commercial interpretation and recommended actions are human-reviewed.

Free directional check

Start with one buying question. Free.

Give us one commercially relevant question a prospective customer might ask before buying. We’ll run a fresh directional check, review the relevant answer-engine evidence and technical foundations, and return one human-reviewed finding and the first action we would test.

Book my free mini-scan No website passwords or analytics access required.

06 / THE AUDIT

Answer Engine Audit

£950 fixed-scope pilot

A focused diagnosis for teams that want a clear, evidence-backed view of how answer engines position their product — and where to act first.

Best suited to high-consideration products where buyers compare alternatives, evidence, use cases and trade-offs before purchase.

Start with the free mini-scan

What’s included

  • 5–10 commercially important buying questions
  • One primary market and English-language testing
  • ChatGPT, Gemini, Claude and other relevant answer engines
  • Relevant Google and search evidence
  • Technical & AI readiness check
  • Competitor recommendation analysis
  • Source and evidence analysis
  • Category, trust and objection diagnosis
  • Human interpretation
  • Prioritised written recommendations
  • Prompt and evidence matrix
  • 45-minute readout

Five-working-day target after scope and inputs are confirmed.

07 / OUR APPROACH

No permanent-rank promises.
No black-box score.
No AI-generated strategy handed over without human review.

Answer engines change, and one machine will not understand every customer quirk, buying pattern or category nuance. Technology gathers the evidence; an experienced human decides what it means and what is worth changing.

08 / FAQ

Straight answers.

Is this an automated AI visibility report?+

No. Technology helps gather and organise evidence. A human chooses the relevant questions, reviews outputs and sources, interprets the commercial pattern and prioritises what to change.

Is this an SEO audit?+

Partly. Technical SEO and site structure are included where they affect discovery and machine understanding. The service goes further by testing whether the product is understood, trusted and actually chosen in buyer-style AI research.

Can you guarantee that AI will recommend us?+

No. Answer-engine outputs are dynamic. The audit is a dated, evidence-backed diagnostic designed to identify repeated patterns and practical opportunities, not promise permanent rankings or recommendations.

What do you need for the free mini-scan?+

Your website, target market, priority product or category, and one commercially important question a prospective customer might ask.

Do you need website access?+

No. The core audit is external. Internal analytics or customer research can improve interpretation but are optional.